****1/22/2026
INTERACTION ID: b7734b29-5976-425e-aa1c-4b679e63fb9b
EMAIL FROM: BIueCrossRevisions@turbomta.com
CUSTOMER'S NAME:
ISSUE: Revisions for 2026, From BIueCross BIueShield
ORDER NUMBER:
RETURN OR CANCEL REASON: n/a
ACTION TAKEN: transfer to spam
STS OFFERED: n/a
REASON WHY NO STS DONE:
EXPECTATIONS:
OUTCOME: transferred
Sr***
INTERACTION ID: 529153d6-7e93-4d21-94f5-5a8b87ee0a08
EMAIL FROM: lauren@perrysrestaurants.com
CUSTOMER'S NAME: Lauren Michel
ISSUE: Excellent. Thank you, Heather.
ORDER NUMBER: H369060677
RETURN OR CANCEL REASON: n/a
ACTION TAKEN: transfer to sd
STS OFFERED: n/a
REASON WHY NO STS DONE:
EXPECTATIONS:
OUTCOME: transferred
INTERACTION ID: a4b5b2ac-6da3-44f5-a583-8d1578f1411a EMAIL FROM: ktrimble@americanbuildsupply.com CUSTOMER'S NAME: Kathy Trimble ISSUE: Contact info is below. I am available Monday – Friday 8a to 4p eastern time. ORDER NUMBER: RETURN OR CANCEL REASON: ACTION TAKEN: Recommend a phone that compatible for teams and PoE. STS OFFERED: REASON WHY NO STS DONE: Template Use :
INTERACTION ID: 2fade6b7-0db8-4494-b32f-9521a10b3bc1
EMAIL FROM: tbooher@deltadesignsltd.com
CUSTOMER'S NAME: Teresa Booher
ISSUE: The serial number is VNG5361GRT.
Thanks,
ORDER NUMBER:
RETURN OR CANCEL REASON: n/a
ACTION TAKEN:
STS OFFERED: n/a
REASON WHY NO STS DONE:
EXPECTATIONS:
OUTCOME:
Dear Tala,
Thank you for contacting the HP Store.
It’s a pleasure to hear from you and to support HQA Spring with your upcoming technology needs. I’ve noted your request for two separate quotes one for 150 Chromebooks and another for 150 Chrome Education Upgrade licenses.
I also recognize your focus on ensuring the devices are both affordable and functional for a school setting, and will make sure the proposals highlight warranty options, shipping estimates, and any available education discounts to align with your priorities.
Out of scope Emails- In which you can transfer customer to specific email HP Parts Store Sales Email Address HPparts.sales.ams@hp.com HP Parts Store Order Status: Email - Address Book HPparts.rma.ams@hp.com For HHO Tax Exempt Credit Inquiries Only hhotaxexempt@hp.com HP CarePack Registration hp_carepack_registration@hp.com Instant Ink joseph.dav.thibodaux@hp.com Large Volume Order Email Address (Boise LVO) hplvo@hp.com
Best Regards,
HP Store Email Representative
LVO REQ:
Hi Team,
Greetings!
This customer is asking for a quotation for the following products:
Customer Details: Tala from HQA Spring (Rep: Michelle)
Request:
150 Chromebooks
Unit price + total cost
Warranty details (standard and extended options)
Estimated shipping cost
Bulk/education discount pricing
150 Chrome Education Upgrade licenses
Pricing per license + total
License type/term (if applicable)
Bulk/education discount pricing
Best Regards,
Heather
HP Store Email Representative
***SR TRANSFER
029bc626-aa18-4b0b-bc51-4ea6fb583a2f Install of HP Order H368982367 dleemkuil@nwcomm.net
INTERACTION ID: 1cc86045-5f47-4ef1-9828-a433862ac381
EMAIL FROM: procurement@nyolus.cloud
CUSTOMER'S NAME:
ISSUE: IMMEDIATE ATTENTION NEEDED: RE: Marketplace
ORDER NUMBER: 19-14029-82695
RETURN OR CANCEL REASON: n/a
ACTION TAKEN: transfer to third party
STS OFFERED: n/a
REASON WHY NO STS DONE:
EXPECTATIONS:
OUTCOME: transferred
INTERACTION ID: cecd5c35-e22e-487b-8893-d6e8e2514dd4
EMAIL FROM: no-reply@us.hp.com
CUSTOMER'S NAME:
ISSUE:
ORDER NUMBER: BBY03-807134414055-A.
RETURN OR CANCEL REASON: n/a
ACTION TAKEN: transfer to SD
STS OFFERED: n/a
REASON WHY NO STS DONE:
EXPECTATIONS:
OUTCOME: TRANSFERRED