MAKING PACKAGE

Thanks for waiting. Upon checking your account, I've seen offers that you might want to consider. Here are the details:

For just a total of £40 per month on a 24-month contract, you’ll enjoy 1130 Mbps, great for your usage, along.

Option 2: For just £24 per month on a 24-month contract, you’ll receive 362 Mbps internet. This package is also suitable based on your account usage.

Let me know what you think?

Thanks for waiting. Whilst I'm in the process of finalizing your request I've seen offers that you might want to consider. Here are the details:

Option 1: For just a total of £28 per month on a new 24-month contract, you’ll enjoy 362 Mbps which is great for your usage,

Option 2: For just £X per month on a 24-month contract, you’ll receive XX Mbps internet, XX TV channels, and XX landline services. This package is also suitable based on your account usage.

Let me know what you think?

===SHOT GUN Thanks for waiting! I have checked your account and I am glad to tell you that I was able to offer you the same package you currently have, which is our Broadband Solus with 1130mbps. for only £42.0 per month on a new 24 months contract.

What do you think?

====================RECAP

Thanks for waiting! Just a quick recap, you are getting our 1 GIG Fibre Broadband, for only £X per month on a new 24-month contract, £X per month thereafter and your new contract will be activated on xx.

Any calls (if you have a landline) or PPVs (if you have TV service) made on your account that is out of your agreed service contract will be an additional.

That's it! Your order is complete! Here's your Work Order Number: WO-XXXXXXXXXX, Please take note of this for your future reference.

========DOWNGRADING Thanks for waiting! Your request has now been completed and just to summarize, your (Phone/TV/Broadband) service will be disconnected on dd/mm/yy. You'll get our XX which will be XX per month on a new 24-month contract, XX per month thereafter and your new contract will start on dd/mm/yy.

That's it! Your order is complete! Here's your Work Order Number: WO-XXXXXXXXXX, Please take note of this for your future reference.

==========BE 2PAYMENT

Since we've made the changes, your next bill which will due on XXX will be £X, and this includes any pro-rata charges. The bill after that which will due on XXX will be £X.

============BE \ CREDIT

Since we've made the changes, your next bill which will due on dd/mm/yy will be a credit of XX, and this includes any pro-rata charges. The bill after that which will due on dd/mm/yy will be XX.