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RENTALS SPIELS

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May I know to which specific resort is this for?

May I know what equipment do you want to rent? A ski or a snowboard?

May I know to which specific location would you like to pick up the equipment?

For how many days?

When will you going to pick up your equipments? Return Date:

Would you like to add Damage Waiver?

VRR FACILITY FEE -it cannot be removed

May I have the last 4 digit of your card please?

Season passes are only handled by a specific department as they are the only one who can access their system. So, you may contact them directly for further assistance. Do you mind if I just transfer you to them?

Confirm that you have the correct Order ID and confirm arrival date and Sale Location before proceeding

Rentals can be secured in 3 ways.

  1. Reserve online through www.epicmountainrentals.com
  2. Reserve through our call center by calling us at (970) 754-0033
  3. Rent as a “walk-in” when they arrive at our shop (This option should be discouraged as guests will not be eligible for a discount and equipment will be available on a first-come firstserved basis. SAME DAY rentals must be rented as a walk-in)

REFUND POLICY:

-You can cancel up to 24 hours before your reservation for a full refund. Call us to make a change at 970-754-0033 for U.S. reservations or 800-766-0449 for Canadian reservations. If you can, have your confirmation number handy.

WHAT IF I RETURN MY SKIS EARLY?: -We'll refund you for the remaining whole days that you won't use your equipment. Gear returned after 9 AM will be charged for that day.

CAN I PURCHASE MY RENTAL EQUIPMENT BEFORE/AFTER RENTING?

-No, but you can buy skis and snowboards at our affiliated retail locations. Select retail locations also carry gently-used demos or offer a try-before-you-buy program. Find a shop here.

CAN I EXCHANGE MY SKIS?

-Yes, you can swap out your skis any time at any location.

IF I ARRIVE EARLY, CAN WE PICK UP OUR SKIS THE DAY BEFORE?

-Yes, and we welcome it. Pick up your equipment any time after 3 PM and you won’t be charged for that day.

DO YOU HAVE LARGER SIZE SKI AND SNOWBOARD BOOTS?

-We do, up to size 16 for skis and 15 for snowboards. They’re in demand, so reserve your package in advance to make sure they’re available when you need them.

CAN I EXCHANGE MY SKI RENTAL FOR A SNOWBOARD?

-You can. Stop into any location to swap them out. There may be a price adjustment.

CAN I RENT BOOTS WITHOUT RENTING SKIS OR SNOWBOARD?

-You can rent boots by themselves on a first-come, first-serve basis. We don’t take online reservations. They range from USD $15 to $25 per day. If you bring your own skis and want to rent boots with us, your bindings must meet manufacturer safety requirements. To make sure, we’ll run a functionality test. It costs about $30.

WHAT EQUIPMENT RENTALS ARE ELIGIBLE FOR THE 20% EPIC MOUNTAIN REWARD DISCOUNT ON EQUIPMENT RENTALS?

-The following products are eligible for the 20% Pass Holder discount with Epic Mountain Rewards: Demo skis, Performance skis, Sport skis, Kids skis, Demo Snowboard, Sport Snowboard, and Kids Snowboard, Helmets, and Boots. Rental packages (skis or snowboard with boots and a helmet) and Delivery are also eligible for the 20% discount. The discount does not apply to damage waivers or facility fees.

NAME: RESORT: LOCATION: ARRIVAL DATE: RETURN DATE: DAYS: SKI OR SNOW: PACKAGE, SKI, HELMET: CC: DEPOSIT: WAIVER: FACILITY FEE:

Epic Mountain Rentals | Ski Rentals | Ski Rental D | Epic Mountain Rentals Rent premium ski and snowboard equipment with expert advice and personalized gear selection. Pick up from any of our 100+ shops or book delivery to you.

call phone: 970-754-0033 (US) call phone: 800-766-0449 (CAN) Email: info@epicmountainrentals.com

KEYSTONE:

Breeze Ski Rentals - Keystone DEMO SKI: 55,58,70 PERFORM: 46,50,62 SPORT: 38, 42,54 DEMO SNOWBOARD: 55,58,70 SPORT: 46,50,62 KIDS SKI/snow: 30,33,45

BREKENRIDGE:

Breck Sports - Peak 8 Demoski: 76,79,91 Per: 67,70,82 Sport: 57,60,72 Demo SNOW: 76,79,91 SPort: 67,70,82 kidsski: 42,46,58