Dispute ID : 10459326 DND : 2023-06-14 2 Debit UT transactions against Walmart amounting to $458.11 Reg E Claim. Card 3806 closed. No claim cancellation nor merchant credit. Card stolen. PIN stored in phone Card present EMV Chip transaction
Approval:
*No spending pattern *Merchants is abnormal *Dollar amount is abnormal *Velocity abnormal
Denial : *No funding event prior *Observed a valid undisputed card present EMV *transaction with 7-ELEVEN, on 2023-06-09. CH claimed that the card was stolen yet we can *observe continuous funding activities on 2023-06-09.
- Observed Cash in/Cash out during UT timeline
- Low ending balances
- No Fraud Alert
- No suspicious deny/response codes observed within UT timeframe, with the same disputed merchant; observed suspicious deny/response code 85, 78 with the same disputed card. *observe Freezing/Unfreezing during UT timeline
- No Signs of ATO/PII change observe during UT timeline
- Merchant location is within the vicinity of the CH's address.
Enough Evidence to Deny the claim. No Error Found. Unable to file FR Due to No Star Access. Case Closed Final letter sent with ZD Number 69343760