e-JLudovice@agero.com
82249


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ARI- Customer called to create a request 
ARI- Customer called to cancel the service request 
ARI- Customer called for the updated status of the service
ARI- Customer called to update the location 
ARI- Customer called to update the schedule
ARI- Customer called for the missing information 



ARI - Called the SP for the updated eta, Extended eta 
ARI - Called the IVR for the coverage verification 
ARI - Called the CX for the updated status, Extended eta