It seems (cx unresponsive)

We are glad here at T-Mobile that we are able to inform you about what really happened about your bill charges. And it seems that you are quite engaged into something more important and I totally understand that you have a lot of things to prioritize. No worries, if you still have any other concern on us! You can call this number 1-800-937-8997.

Additionally, I have already setup a follow up so we can call you back on Saturday or text, you can also chat us back when you are unable to take a call :)

The wonderful thing about T-Mobile is one of my fellow Representative will be able to pick up where we left off since everything that we discussed is fully notated on our engagement history. I hope you have a great day! ❤️