I'm sorry about your phone and no worries,  you can file claim for the replacement of your phone, good thing you have Protection 360 insurance in your line .  

 I just want to inform you that Claims must be filed with the insurance company Assurant within 90 days of the reported incident . The coverage only applies to the last device used, right before the reported time of the incident. 

A different device can be used before placing the claim. Service fees/deductibles are paid to the insurance provider and cannot be billed directly to accounts. Replacement devices will not be shipped until the service fees/deductibles are paid.  You will receive a text message or email once claims are authorized.  

  Once you contact Assurant, please be ready with the following information: 
Your mobile number 

  

•Pin/Passcode 

 •Billing address 

 •The make, model and IMEI number of your phone 

 •Date of incident 

 •The details of what happened and payment for deductible