icon screen
code of screen: Cm code 

survivable status: Status A ACTV 21\02\17 code of the screen

C - cable service

D _ high speed for broadband 

L: calling card

T- telephone for the landline

@CM - were the screen code enter

House maintenance - installation services

Terminologies

AC - Active services

DI- disconnected service 

C- cable

D- data

T- telephone

Email MAINTAINANCE

P - PRIMARY AND WHITE CLOR

A- ALTERNATIVE

 MP-CUSTOMER METHOD OF PAYMENT

direct DEB- AUTOMATIC DEB

green IS MANUAL PAYMENT

VIOLET IS DIRECT PAYMENT

CUSTOMER COMMENT - CHANGES THE CLIENT COMMENT

Bill AMULATION - FEATURE BILL OF THE CUSTOMER

BE- Bill EMULLATION - check the bill of the customer

EQ- EQUIPMENT - SERIAL NUMBER OF THE EQUIPMENT FOT US TO RESET THE MEMORABLE WORD.

DE OR 16 - CUSTOMER DEMOGRAPHIC INFORMATION

                    DATE OF BIRTH, WE NEED THAT INFORMATION FOR CREDIT CHECK. 

check the birth date of the the customer  when to send 02 sim for credit checking. 
PP- Pending payment the amount they about to pay.

   # checking due when direct debit

CT- display account contract, when the contact ends.

check the previous account of the customer
 PS - payment summary how was the payment processes.

check the record of the customer
CV - customer change enquiry you can resend the contact to customer via email. type 2 under the question mark.

P - primary

A-Alternative

WO- customer work order display selection changes that hapen to the account. to view the order on the account.

1) che

complete- changes 

CP- completed

FB- future star or future bill

ND- not done

CN- Cancelled

 CB - Bill day change. to change the due date press F10 condition.

should be 0 balance

number of bill day change max or 2

with active direct debit. 

CG- account equipment charges

if the customer failed to return the equipment