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Vijay Penta, 21 Mar. 2024 , 02:47am I would like to add a line T-Mobile, 21 Mar. 2024 , 02:47am Hi there! T-Mobile's Virtual Assistant here! 👋 [Read] T-Mobile, 21 Mar. 2024 , 02:47am Let’s work on your request. [Read] T-Mobile, 21 Mar. 2024 , 02:47am [Rich Content] [Read] Vijay Penta, 21 Mar. 2024 , 02:47am Chat with a live Expert T-Mobile, 21 Mar. 2024 , 02:47am Transferring you to our live customer support team, who will be with you as soon as possible. T-Mobile may store this message. Learn more at t-mo.co/Privacy. [Read] Vijay Penta, 21 Mar. 2024 , 02:48am Sure Cedrick, 21 Mar. 2024 , 02:49am Hi Vijay! this is Cedrick from T-Mobile, I’m happy to help take care of adding a line concern for you. [Read] Vijay Penta, 21 Mar. 2024 , 02:50am Hi Vijay Penta, 21 Mar. 2024 , 02:50am I have my wife on T-Mobile under a different account I want to transfer her to my account and may be get a new phone Vijay Penta, 21 Mar. 2024 , 02:51am I want to check if you have any deals Cedrick, 21 Mar. 2024 , 02:51am Hello Vijay! I appreciate you for letting us know about your concern and I'm happy to walk you through it! [Read] Cedrick, 21 Mar. 2024 , 02:55am Oh wow! That's really great to know! And no worries, I can definitely provide the details here for you. May I just know if your wife is the Billing responsible party of the other T-Mobile account? [Read] Vijay Penta, 21 Mar. 2024 , 02:55am No she is not Cedrick, 21 Mar. 2024 , 02:56am I can also check for phone deals here for you. May I know what phone are you planning to purchase? And may I know if you will be trading in a phone for it? [Read] Vijay Penta, 21 Mar. 2024 , 02:56am iPhone 15 pro max Vijay Penta, 21 Mar. 2024 , 02:58am I don’t have a phone to trade in Cedrick, 21 Mar. 2024 , 03:00am Thanks! And to make sure that we'll address all of your concern, we can take this one at a time. [Read] Cedrick, 21 Mar. 2024 , 03:00am First let work together with your wife's line, may I kindly confirm if the line of your wife is already been released from another t-mobile account? [Received] Vijay Penta, 21 Mar. 2024 , 03:01am Not yet Vijay Penta, 21 Mar. 2024 , 03:01am +1 (469) 487-1843 Vijay Penta, 21 Mar. 2024 , 03:01am I am waiting for the phone to be paid off. Cedrick, 21 Mar. 2024 , 03:04am Oh sure! First for your wife to be added under your account, it needs to be release first on the previous account. Once it was release we can added it on your account. [Read] Vijay Penta, 21 Mar. 2024 , 03:04am I can take care of that Cedrick, 21 Mar. 2024 , 03:04am No worries let's check the pricing details for the iphone 15 pro max, may I kindly know the storage capacity that you prefer? [Read] Vijay Penta, 21 Mar. 2024 , 03:06am 256 Cedrick, 21 Mar. 2024 , 03:08am Thank you for that, I'm checking the pricing details already. [Read] Cedrick, 21 Mar. 2024 , 03:11am Thank you for giving me enough time. As per carefully checking here are the details of the iPhone 15 pro max with 256gb $0 down payment $50 monthly (x24 months) regular pricing without promotion [Read] Cedrick, 21 Mar. 2024 , 03:12am I'm checking already for the promotion by any chance do you have any device that you can trade in? [Read] Vijay Penta, 21 Mar. 2024 , 03:13am No I do not Cedrick, 21 Mar. 2024 , 03:15am Thank you for that Vijay! While I am working on your account, do you perhaps have any other concern related to your plan, bill, network to ensure we can make your day great today? [Read] Vijay Penta, 21 Mar. 2024 , 03:16am Is this considered as adding a line? Vijay Penta, 21 Mar. 2024 , 03:16am I want to get a employee benefit for my account Cedrick, 21 Mar. 2024 , 03:18am That's a good question, Vijay! Since the line will be transferred only from anther T-Mobile account, it is not considered as add a line. But the good thing here is that if you will add a new line on your account or trading in a device. You are much eligible for promotions. [Read] Vijay Penta, 21 Mar. 2024 , 03:19am But looks like you dont have any promotions if I don’t have a device to trade in Cedrick, 21 Mar. 2024 , 03:20am As per carefully checking under your plan you are eligible to get $830 off with iPhone 15 Pro Max if you will trade in an eligible device. But no worries, if you do not have a trade in device we can do regular upgrade instead without promotions. [Read] Cedrick, 21 Mar. 2024 , 03:21am Currently T-Mobile promotional offers needs a trade in or an add a line. But no worries, every now and then we offer new promotions that you can take advantage with without trading a device. [Read] Cedrick, 21 Mar. 2024 , 03:22am I really want you to have a promotion on your wife's device. Here's what we can do, I can put you on out VIP list for promotions that will be release in the future. Once there is a promotion that you are eligible with, you will be notified. Shall we proceed with it? [Sent] Vijay Penta, 21 Mar. 2024 , 03:24am Sure Cedrick, 21 Mar. 2024 , 03:26am Perfect! Sure I can do that for you may I kindly confirm your email address to be notified? [Read] Vijay Penta, 21 Mar. 2024 , 03:34am Vijaykumar.penta@yahoo.com Cedrick, 21 Mar. 2024 , 03:35am Sure thing! Thank you for this Vijay! [Read] Cedrick, 21 Mar. 2024 , 03:35am As we represent T-mobile, we always aim to provide an excellent experience. The way you see T-mobile is the way you see my assistance. I'd like to ask, how was your experience with your T-mobile services so far Vijay? [Read] Vijay Penta, 21 Mar. 2024 , 03:37am Great Cedrick, 21 Mar. 2024 , 03:38am Cool! Customer experience is always the center of our commitment. I hope I was able to positively impact your overall T-Mobile experience. T-Mobile's goal is to put YOU-our customers first, and you will always be our number one priority! [Sent] Cedrick, 21 Mar. 2024 , 03:39am I already put you email to be notified for new deals that will be release anytime soon, Vijay! [Sent] Cedrick, 21 Mar. 2024 , 03:47am We appreciate you for letting us assist you regarding your inquiry with us, Vijay! We are happy that we are able to discuss options that is suitable with your concern. For further assistance for future reference If you want to upgrade on your end, here is the link: [https://www.t-mobile.com/support/deals/forever-upgrade](https://www.t-mobile.com/support/deals/forever-upgrade) Here in T-Mobile we're glad to assist you regarding your concern. We hope our service and work brought a smile to your face and made your life just a little easier. So happy we were able to help. Have a great rest of your day! [Sent]
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