File A Claim

I'm sorry about your phone and no worries, you can file claim for the replacement of your phone, good thing you have Protection 360 insurance in your line .

I just want to inform you that Claims must be filed with the insurance company Assurant within 90 days of the reported incident . The coverage only applies to the last device used, right before the reported time of the incident.

A different device can be used before placing the claim. Service fees/deductibles are paid to the insurance provider and cannot be billed directly to accounts. Replacement devices will not be shipped until the service fees/deductibles are paid. You will receive a text message or email once claims are authorized.

Once you contact Assurant, please be ready with the following information: Your mobile number

•Pin/Passcode

•Billing address

•The make, model and IMEI number of your phone

•Date of incident

•The details of what happened and payment for deductible

You have two option when filing a claim you can do it by visiting the website https://mytmoclaim.com/ or call the assurant number at 1-866-866-6285

Deductible amount https://mytmoclaim.com/deductible.aspx