DISPUTE ID 5492135. Reg. E. CH disputing 2 Debit UT amounting $103.61 with Amc Online. No claim cancellation. No Merchant Credit found as of this time. As per Penny, Card in possession at the time of transaction. PIN memorized. Disputed card ending 5055 is closed. Case decision: CHARGEBACK INITIATED . VROL Case #: 2298227537 , 2298227538 .
OVERALL INVESTIGATION:
Balance exhausted after the authorization of the last disputed transaction.
Cash-in cash-out was captured after the authorization of the last disputed transaction.
Disputed merchant is normal to the CH's account.
No PII changes captured within UT timeline. No signs of ATO.
No fraud alerts
However,
No funding event prior to the authorization of the disputed transaction.
Galileo, RTA, Penny deny/ response code 46 was captured within UT timeline but not related with the disputed merchant, however, they are on the disputed card ending 5055.
No freezing, unfreezing of the disputed card within the UT timeline.
Merchant is on the DNC list.
RTA: AVS Z,
VISA: AVS Result: Z ZIP matches, address does not
Not enough evidence to deny the claim. CB initiated.
Sent ZD Ticket #57344376 for PVC issued. Case ongoing.
Shared snapshot