Great! You can process your payment thru T-Mobile app, that way you can avoid being charged the $10 payment support fee. 1. Open the app. 2. Tap BILL. 3. Scroll to and tap Make a payment. 4. Select the amount to pay, the date to make the 5. payment on, and the payment method. 6. Tap Agree and Submit. https://www.t-mobile.com/support/account/pay-your-bill