- Sure thing! I will definitely help you with your mobile device unlock request. It is always nice to be able to use whatever sim card you need on that phone.
- To further assist you with your request, may I have the IMEI of the device that you want to unlock please? Just dial *#06# on the devices to display the phone's IMEI number. Please?
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Thank you for providing the IMEI. Just give me a few minutes to check my resources. Thank you!
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I appreciate you for waiting! As per checking, I could see here that the iPhone 12 Pro max under the line 1192 is already paid off.
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Right now, we're one step away in processing the Mobile Device unlock. All we need to do is to actually settle the current account balance on the account which amount to $43.67.
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By any chance, will you be able to settle this amount so the device will be fully unlocked?
- If you don't mind me asking, may I know the line where the iPhone 13 Pro is associated please?
- As per checking, this current IMEI device is not active on the current account and have no usage on the account yet. With this, I am advising you to please use the current device for atleast 40 days. Will you be able to do that?
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I completely understand you on that! Believe me, I have done my best to process a mobile device unlock however the system won't allow me unless there is a usage on the account. I really appreciate your kind cooperation and understanding.
Thank you for providing the IMEI. If you don't mind me asking, may I know where did you purchased the device please? I have sent the one time pin to line Xxxxxx. May I have the one time pin please? Thank you for providing the one time pin! Would you mind holding on for a few minutes while I am checking your account?
Unable to unlock:
I really appreciate your cooperation with me xxxxx.
We have tried to process the Mobile Device Unlock however we couldn't process it right now but all you need to do is to actually call our Prepaid Customer Hotline with the phone number of: 1-877-778-2106.
There's a verification needed by our Prepaid Customer Care. But no worries, I am positive that they will be able to process your request.
Our Prepaid Customer Care is the dedicated team to processed this request as well. I really appreciate your kind cooperation with us.
INC - USAGE
I completely understand that you wanted to unlock the device.
We have tried to processed it however the system won't allow us since based on the account information, you only have 2 days Usages on the ccount.
One of the requirements to unlock the device is to have atleast 14 days usage.
With this, I highly advised to continue to use the device for the remaining 12 days and contact us back again for the Modevice Device Unlock request.
With this, I highly advised to continue to use the device for the remaining 37 days and contact us back again for the Modevice Device Unlock request. You can use the device until January 25, 2022 to complete the 40 days usage.
We've tried to unlock this however we got an error on my end Wu. Since we are under post paid, we do have limited access. No worries, we do have the prepaid team and you can reach them on this number, 1-877-778-2106.
Oh no worries, we do have the International Prepaid team number that you can reach while you are in China. Here's their number, 1-505-998-3793
I do believe in you Nati. Please be advised that I have done my best however the system won't allow me to process any Mobile device unlock since it is not showing on your account.
With this, I highly advised you to please use the iPhone 13 Pro MAX with the IMEI of 359272533959880 for atleast 40 days using this account so the system can unlocked it for you. Thank you for your kind cooperation and understanding.