DM

Please be advised that we are trying to obtain the correct information from the sender. If you do not hear back from us by the time the order needs to be delivered, go ahead & deliver with card as is. Thanks, TFHQ.

Hi, this is Crystal from Teleflora. Our florist has informed us that a card signature is needed for your order. If we do not receive a response from you, we will proceed with the delivery and include the card message as it is currently written.

Thank you for attempting delivery. Please be advised to keep the arrangement. You will receive payment on your next billing statement. Thank you, TFHQ.

DM- Too early to call sender, sent email, sent DM to shop.

DM- Too early to call sender, sent email and sent DM to shop.

DM- Sent email to sender the delivery confirmation.

DM- Put the order on hold. Too early to call sender, Will PST.

DM- Called sender, no response. Processed cancellation, Approved by jnecesar

DM- Can't fill the value. Unrelayed.

DM- Sent DM to shop.

DM- No changes made.

DM- Shop is out of delivery area. Unrelayed

DM- Shop asking for more money above gw policy. Unrelayed.

DM- Added goodwill, sent price change.

DM- Shop don’t have the product, unrelayed.

DM- Updated the del date, As per chewy guidelines.

DM- Updated the selection to CHOICE2. Sent DM to shop.

DM- Put the order on hold. Called sender, no answer, left vm, Will CNAD.

DM- Put the order on hold. Called sender, no answer, can't leave vm, email sent, will CNAD.

DM- Put the order on hold. Called sender, agreed with alt. del. Date. Updated the order. RESOLVED.

DM- Put the order on hold, Called sender, no answer, left vm informing that we changed the del date. Processed the changes. RESOLVED.

DM- Put the order on hold. Called sender, agreed with alt. del. Date but sender wanted a compensation, Processed the 25% refund and 25% FD. updated the order. Resolved.

DM- Called sender, Sw Linda, Advised her that we need date change for tomorrow since the recipient is not available. Called shop, Sw Carrie, I advised that the customer requesting to cancel the order.

DM- Put the order on hold. Called sender, wrong number, sent email. Will CNAD.

5245401552 / 8656788975/ 9067742080 / 2243286000 / 5896452025