**SUMMARY**
- RAF Proceed - Priority - Action- Payment
- No SF, 20 EUR HF was already paid
- AL refund only / refund is for PAP
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**DONE**  
** 

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**TO DO**
- Next claims agent, please check the status of the refund and refund PAP

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**RAF Action +2 weeks**


cx flight

SC flight

no disruption email found

Voluntary cx

request refund via

booked via GDS

GDS already applied for refund

GDS already processed

refund already requested

no refund visible in outpayments

Checked email viewer and claims.al, no new update yet

checked portal

PAP already informed NR

pap has been refunded via CI

+380 934852628 ukraine Kiwi.com/ Refund request

please process a monetary refund back to the original payment method and inform us with the refund amount