User Authentication Succesful: Yes Account name: Lan Thuat User Concern: delete car/wont me go online Trip details: N/A Purecloud URL: https://apps.mypurecloud.com/directory/#/engage/admin/interactions/2d819bfd-73f3-49f8-ac2a-0d69d0f13337 #LOB:US Earner AP Blue Resolution provided: Account Inactive #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/account-inactive-tables-NORTHAM csat ****************************** User Authentication Succesful: Yes Account name: Steffan Counts User Concern: i cant find the options navigations Trip details: N/A Purecloud URL: https://apps.mypurecloud.com/directory/#/engage/admin/interactions/3c63e6c4-d1bb-4cb9-bbf2-2cb7a516c33d #LOB:US Earner AP Blue Resolution provided: Step 12 #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Destinations-NORTHAM trip is still DOCS ************************************??????????????????? User Authentication Succesful: Yes Account name: Bing Lin User Concern: account ubereats and trips Trip details: N/A Purecloud URL: https://apps.mypurecloud.com/directory/#/engage/admin/interactions/f1701007-9645-431a-bc50-a946f521065a #LOB:US Earner AP Blue Resolution provided: transfer to Funnel #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM If Transferring Transferring to Insert LOB name: Funnel ****************************** User Authentication Succesful: Yes User Concern: documents Trip details: N/A Purecloud URL: https://apps.mypurecloud.com/directory/#/engage/admin/interactions/dd177082-433d-4faa-8096-251651c9d5d9 #LOB:US Earner AP Blue Resolution provided: Transfer to BGC #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM If Transferring Transferring to Insert LOB name: BGC 9 days ************************************ User Authentication Succesful: Yes Contact name: Mohammad Jelani User Concern: change name in P2P account Trip details: N/A Purecloud URL: https://apps.mypurecloud.com/directory/#/engage/admin/interactions/5646c355-c54c-4ce9-ac30-5e361040c2fd #LOB:US Earner AP Blue Resolution provided: transfer to Funnel/main account concern in P2P and with 0 trips #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM If Transferring Transferring to Insert LOB name: Funnel Bliss link: https://bliss.uberinternal.com/contacts/6409c7b5-0234-4615-91cf-3169914d7c1e ****************************** User Authentication Succesful: Yes Contact name: Chandra Handley User Concern: document Trip details: N/A Purecloud URL: https://apps.mypurecloud.com/directory/#/engage/admin/interactions/a62dc0a9-0acc-4191-8080-e1886cf78fa8 #LOB:US Earner AP Blue Resolution provided: Step 3 #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/US-C-Document-Pending Driver's License yestreday pending ************************************ Contact Name: Gina Sineni Reason for contacting support: cant go online Resolution: Resolution Exception 1 KB used: https://uberkb.lightning.force.com/articles/en_US/Knowledge/account-inactive-tables-NORTHAM Other Accounts/Contacts Used: csat ************************************ User Authentication Succesful: Yes Contact name: Julio Mestres-Cruz User Concern: rent a car Trip details: N/A Resolution provided: transfer to vehicle solution #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM If Transferring Transferring to Insert LOB name: vehicle solution ************************************28 User Authentication Succesful: Yes Contact name: nikita shparo User Concern: upload document Trip details: N/A Resolution provided: educate driver to re-upload the document #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/US-C-Document-Rejected Licensing History Rejected (Minimum driving history not met) ****************************** User Authentication Succesful: Yes Contact name: Ta-Drea Williams Ta-Drea Williams User Concern: documents Trip details: N/A Resolution provided: transfer to Funnel #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM ************************************ User Authentication Succesful: Yes Contact name: SHARON VITIELLO User Concern: fare is not showing Resolution provided: transfer to CX #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM amount of money fare is not showing seeing rides--transfer to CX ************************************28 User Authentication Succesful: Yes Contact name: Washeeda Muhammad Reason for contacting support: edit bank debit card Resolution: Step 6 KB used: https://uberkb.lightning.force.com/articles/en_US/Knowledge/USC-Account-Security-Review Resolution provided: https://uberkb.lightning.force.com/articles/en_US/Knowledge/2022-06-01-Drivers-Unable-to-Edit-or-Add-Banking-Details-due-to-Error-Message #KB: Drivers Unable to Edit or Add Banking Details due to Error Message Other Accounts/Contacts Used: ****************************** User Authentication Succesful: Yes Contact name: EDGARDO CHAVEZ Reason for contacting support: want to do trips Other Accounts/Contacts Used: Resolution provided: New Flow: P2P #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Earner-Flow-Switch-Support-NORTHA Toyota Camry switch flow to p2p- need confirmation kb-p2p ************************************ User Authentication Succesful: Yes Contact name: Aklilu Zeleke Reason for contacting support: uber black/Washington Other Accounts/Contacts Used: Resolution provided: EDUCATE DRIVER ABOUT THE vehicle,requirments for Uber Black, in Washington DC/car eligible,and suggest to do new account with new email address. #KB:https://uberkb.lightning.force.com/articles/en_US/Knowledge/Changes-to-Uber-Black-Uber-SUV Lincoln Nautilus request to do UBER BLACK- ************************************ User Authentication Succesful: Yes Contact name: Andrew Guscott Reason for contacting support: documents Other Accounts/Contacts Used: Resolution provided: Step 3 and 6a for pushback #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/US-C-Document-Pending 6b Doc Pending Escalation Filed Vehicle Registration Vehicle Insurance ************************************28 User Authentication Succesful: Yes Contact name: DARRIEN IMMEL Reason for contacting support: BGC /license driver Other Accounts/Contacts Used: Resolution provided: educate driver to upload documents #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/USC-Document-Review-CityState-List-NORTHAM ****************************** User Authentication Succesful: NO Contact name: Lia Batista Bazil Reason for contacting support: upload my documents Other Accounts/Contacts Used: Resolution provided: transfer to Funnel #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM ************************************ User Authentication Succesful: Yes Contact name: Sean Wood Reason for contacting support: cant cash out instant pay Other Accounts/Contacts Used: Resolution provided: Step 6 #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/USC-Account-Security-Review our system ************************************28 User Authentication Succesful: Yes ontact name: Abdi Ali Reason for contacting support: document uploaded/BGC Other Accounts/Contacts Used: Resolution provided: Transfer to BGC/ educate driver about the document submitted-Step 3 #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/US-C-Document-Pending #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM Vehicle Registration pending ****************************** User Authentication Succesful: Yes Contact name: Larry Stewart User Concern: fare is not enough for the trips/2-3$ Other Accounts/Contacts Used: Resolution provided: transfer to CX #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM ************************************ User Authentication Succesful: Yes Contact name: Ciera Ragland User Concern: trips Other Accounts/Contacts Used: Resolution provided: New Flow: P2P #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Earner-Flow-Switch-Support-NORTHAM 2018 Hyundai Elantra (EDR9438) csat ****************************** User Authentication Succesful: Yes Contact name: Khristian Vea User Concern: want to do trips accept Other Accounts/Contacts Used: Resolution provided: New Flow: P2P/re-run BGC and submit documents #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Earner-Flow-Switch-Support-NORTHAM Toyota Corolla ************************************ User Authentication Succesful: Yes Contact name: Mdsamsuzzaman Swapan User Concern: documents and information Other Accounts/Contacts Used: https://bliss.uberinternal.com/contacts/f4dad636-6dcf-4881-98e8-8ebd0c0e987a Resolution provided: transfer to Funnel #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM ****************************** User Authentication Succesful: Yes Contact name: Mark Fournier User Concern: documents uploaded/vehicle insurance Other Accounts/Contacts Used: Resolution provided: transfer to Funnel #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM ************************************ User Authentication Succesful: Yes Contact name: Keirra Leighton User Concern: promotions Other Accounts/Contacts Used: Resolution provided: Step 1 #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/other-types-of-promotions-NORTHAM 10 trips other promotions step1 ****************************** User Authentication Succesful: Yes Contact name: James Hawkins User Concern: destinations only one appeared in the app Other Accounts/Contacts Used: Resolution provided: educate driver about the unable to set destination due to known issues #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/2022-04-01-Drivers-Unable-to-Set-Destination for 3 days set destination D ************************************ User Authentication Succesful: Yes Contact name: MELINDA FOUNTAIN User Concern: documents Other Accounts/Contacts Used: Resolution provided: step 2 #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/US-C-Document-Rejected SR# DC-WB082222-106704 Rejected (Expired document) insurance vehicle registration 7062390131 2014 Make and model Licence plate Year Chevrolet Cruze callback ******************************?????????????SRSRSRSRSR User Authentication Succesful: Yes Contact name: Marlyn Zapata Reason for contacting support: rider cancelled no idea i was going find signal Resolution: transfer to CX KB used: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM Other Accounts/Contacts Used: cancellation free ************************************ User Authentication Succesful: Yes Contact Name: cornelius price Reason for contacting support: upload of my photo of my vehicle Resolution: Step 8 KB used: https://uberkb.lightning.force.com/articles/en_US/Knowledge/account-inactive-tables-NORTHAM Other Accounts/Contacts Used: https://bliss.uberinternal.com/contacts/9a207d71-b4b2-41f3-ad69-3bdb670f5bcc accident----account inactive--step 8-bliss ****************************** User Authentication Succesful: Yes Contact Name: Fnu Jasmaninder Singh Reason for contacting support: BGC Not submitted Resolution: transfer to BGC KB used: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM Other Accounts/Contacts Used: https://bliss.uberinternal.com/contacts/64342666-bda5-4933-a27c-932edb41190d ************************************ User Authentication Succesful: NO Contact Name: marcos cruz Reason for contacting support: not working in Uber need a letter and with the date of last work Resolution: transfer to Funnel KB used: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM Other Accounts/Contacts Used: your not working in uber letter last date ****************************** User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: ************************************ User Authentication Succesful: Yes Contact Name: KARAN KHAJANCHI Reason for contacting support: trips only Resolution: step 4 /step 12 KB used: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Vehicles-Account-Remove-Trip-Type-from-Vehicle-NORTHAM Resolution provided: unable to go online,sign in #KB: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Unable-to-sign-in-or-go-online-NORTHAM ****************************** User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Contact Name: Reason for contacting support: Resolution: KB used: Other Accounts/Contacts Used: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Account name: Reason for contacting support: Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Acount name: Reason for contacting support: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Account name: Reason for contacting support: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Account name: Reason for contacting support: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ******************************25 User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************26 User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ******************************27 User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************28 User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ******************************29 User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************30 User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes Account name: reason for contacting support: Resolution provided: #KB: Resolution provided: #KB: Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************28 User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************28 User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************28 User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************28 User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ******************************25 User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************26 User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ******************************27 User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************28 User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ******************************29 User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************30 User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ****************************** User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************ User Authentication Succesful: Yes User Concern: Trip details: N/A Purecloud URL: #LOB:US Earner AP Blue Resolution provided: #KB: If Transferring Transferring to Insert LOB name: n/a Again this is Bebs, Thank you for calling Uber Support. You always take care.Goodbye. ************************************