Check the account (NO PAYMENT)

RESTORATION ADVISEMENT

We would love to help you with this right away so we requested for another option here which is to restore your account as one time courtesy. Though just to set your proper expectation that once we restore your account as one time courtesy there's a possibility that it might be suspended by the system and procure restore fee for $20 per line (maximum of three lines) if you can't settle at least the minimum balance. Are we good on this?

We perfectly understand how important it is to stay connected and we're here to help. We tried to set up a new arrangement on the account yet the system requires to settle the minimum balance. No worries, here's what we can offer. Since you can settle a payment on the 10th, I will check back to your account on Tuesday and if it got suspended on my review, T-Mobile will restore the account and cover the fees as one time courtesy. Sounds like a plan?