International service

upon reviewing the account saw that the charge was made on line ends in 6419 for total of $54.91 and this charges was made when we at the Cruise, please be advise for travelling abroad we have unlimited data ( lower speed 128 kbps ) unlimited text and for calls it is discount at $0.25 per minute for select country

However for travelling to Cruises we don't suggest to use the service as it will be expensive as for calls that will be $5.99 per minute including voicemail, No data and for text that will be $0.50 per minute

credit today: 7.75 $20 diffrencen for 2 lines// cx payiing 70 for 2 lines but cx alreadyt removed a line

Thank you for patiently waiting, we did review your previous conversation with Lyka and Upon checking she didn't mentioned on the chat that your services will be on until wednesday, Instead, your services was manually restored and will last within 24-48 hours.

Thank you for that one, I totally understand where you are coming from, Adrinne. We do apologize for what the previous representative told you to have more time till Wednesday to settle your balance or bill.

We actually tried to check an option here to extend your service until wednesday, However. our system is not allowing us as it requires us to settle at least the minimum amount.

As we want to extend your your service here, the option you have is either to pay the minimum amount $553.15 for you to set up a payment arrangement to secure your services.

To extend our help as a one time courtesy, what we can do here is to manually restore your services within but to set your expectation it will only last within 24-48 hours and after that we need to come up with our payment to keep your services active.