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ORDER INFO - can be found here, product type/customer info/recipient info/credit issued/agent who issued the credit info

INQUIRY SECTION - can be found here, problem code/detail code/caller code/contact type

RESOLUTION SECTION - can be found here, if a savings pass was issued. what kind of credit (partial or full), if there was a redelivery or message sent.

RESOLUTION CODES - can be found here, fault code/status code/credit card status/ wire status.