Activate pSIM/eSIM · Offline Notepad

SIM/ICCID Activation (PHYSICAL SIM)

I appreciate you being on top of your account. I'll be more than happy to activate the SIM or ICCID number for you.

Verify which line

Just to make sure we will be activating the SIM number on the correct line, can you please verify if we're working with the line ending in ____.

Get the IMEI/EID/ICCID

Thank you for confirming, can I also have the device's ICCID?

You can follow these steps to get your phone's IMEI:

-Go to Setting > General and tap About.

-Look for the serial number. You might need to scroll down to find the IMEI/EID, and ICCID.

-To paste this information into Apple registration or support forms, touch and hold the number to copy.

ADVISEMENTS

Here are the advisements for activating of the Sim:

Contacts stored on the SIM card will not automatically transfer to the new SIM, they need to be backed up.

While most changes occur within minutes, it may take up to 2 hours for the new SIM to activate. Turn off the device and turn it back on during the two-hour time frame until a ‘Welcome to T-Mobile’ text message is received.

You'll receive a text message on the line the sim card was activated and once received, please reply for an approval. If we haven't receive any response within 15-30 minutes, SIM card will be change automatically.

Shall we proceed?

OTP

Thank you for patiently waiting, ____. I'm almost done with the process. Just a heads up, I'll be sending a One-time PIN verification via text message to complete the process. Please provide it once you receive it.

Can I send it on the ____ line?

SUCCESSFULLY ACTIVATED I appreciate you waiting, ____. The SIM or ICCID number has been activated on the line ending in ____. Just a heads up, the process may take effect after 0 to 2 hours. Sometimes the process may be immediate, so please restart the phone after this chat.

Just to add up, please make sure that Wi-Fi is turned on during the process. For reference on the SIM activation process, you can also follow the link below:

https://www.t-mobile.com/support/devices/sim-esim#setupSIM

ESIM/EID Activation

I appreciate you being on top of your account. I'll be more than happy to activate the eSIM or EID number for you

Verify which line Just to make sure we will be activating the eSIM number on the correct line, can you please verify if we're working with the line ending in ____

Get the IMEI/EID/ICCID Thank you for confirming, can I also have the device's IMEI/EID?

You can follow these steps to get your phone's IMEI: -Go to Setting > General and tap About. -Look for the serial number. You might need to scroll down to find the IMEI/EID, and ICCID. -To paste this information into Apple registration or support forms, touch and hold the number to copy.

ADVISEMENTS Here are the advisements for activating of the Sim:

Contacts stored on the SIM card will not automatically transfer to the new SIM, they need to be backed up.

Shall we proceed?

OTP

Can I send it on the ____ line?

SUCCESSFULLY ACTIVATED I appreciate you waiting, ____. The eSIM or EID number has been activated on the line ending in ____. Just a heads up, the process may take effect after 0 to 2 hours. Sometimes the process may be immediate, so please restart the phone after this chat.

Just to add up, please make sure that Wi-Fi is turned on during the process. For reference on the eSIM activation process, you can also follow the link below:

https://www.t-mobile.com/support/devices/sim-esim#activate

EXTRA

There you go, eSIM has been activated on line ending xxxx for your new device. Here is the steps we have to do on your phone to complete the process:

Connect your device to WI-FI and make sure that you can access the internet.

Go to Settings > Connections & Network > eSIM settings.
SM-DP+Address: T-MOBILE.GDSB.NET
Activation code: [Blank]
Confirmation code: [Blank]

Please let me know how it goes so that I can assist you further. Your effort is highly appreciated.