Refund Request confirmation template - Deactivated Seller

Hello Customer,

Thank you for your patience throughout this inconvenience.

We submitted a refund request to the seller on your behalf. You should be getting a refund worth (insert total amount of the order here). Your refund will be processed within 14 business days.

We would like to offer you a TikTok Shop voucher worth XXX (Voucher amount) that you can use towards any purchase made on TikTok Shop.

Please go to the coupon center to check the coupon details by following the steps below: Go to your ProfileClick on Your ordersSelect CouponsCheck your coupon details under the Unused category Please let us know if you have any other questions.

Best, TikTok Shop Customer Service Team

Hello Luis Zavala@,

Thank you for your patience throughout this inconvenience.

We submitted a refund request to the seller on your behalf. Your refund will be processed within 14 business days.

We would like to offer you a TikTok Shop voucher worth $30 that you can use towards any purchase made on TikTok Shop.

Please go to the coupon center to check the coupon details by following the steps below: Go to your ProfileClick on Your ordersSelect CouponsCheck your coupon details under the Unused category Please let us know if you have any other questions.

Best, TikTok Shop Customer Service Team