chats

Just so you know, this is the best deal we can give, changing provider can be a bit of hassle sometimes, do you want to continue or shall we leave your package as it is?

Just so you know, this is the best deal we can give, changing provider can be a bit of hassle sometimes, do you want to continue to cancel your services or would you consider my offer?

I understand. We'd love to keep you as one of our customers but this is the best deal available at the moment, do you want to continue to cancelling or would you consider the above options?

Thanks for waiting. Upon checking your account, I've seen offers that you might want to consider. Here are the details:

Option 1: For just a total of £48 per month (£43 for your media and £5 for O2 sim) on a new 24-month contract, you’ll enjoy 1130Mbps, great for your usage, and Anytime Chatter for your landline services. Additionally, this package includes an 4GB O2 sim, making you eligible for our O2 Priority benefits, such as early access to concert tickets and exclusive freebies.

Option 2: For just £43 per month on a 24-month contract, you’ll receive 516Mbps internet, and Anytime Chatter for your landline services. This package is also suitable based on your account usage.

Let me know what you think?

M125 = 132mbps M250= 264mbps M350= 362mbps M500= 516mbps Gig1= 1130mbps

Just checking to see if we are still connected?

We haven't heard from you in a while. Is everything okay?

It appears you have left this chat session as I have not received a response. For further assistance, please re-join chat at a more convenient time where we will be happy to help. I will now end this chat session and please take a moment to complete our survey based on how I assisted you today. Have a great day.👋

Can you please provide the email registered on the account? How about your mobile number? What was your last bill value? When is your next bill due?