( The seller is supposed to have today video call at 9:40 but I could not join ) * Resolved *


Hello from Amazon Selling Partner Support, I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for taking time to contact us. As I understand you are supposed to have today video call at 9:40 but could not join. We're sorry for the frustration and inconvenience this may have caused you, I know how important this issue to you and to your business. Rest assured that we did our best to provide you the best resolution regarding this matter. 

I understand you were having issues during call. However, you may reschedule your appointment. 

To re-schedule, you can click on the “re-schedule or cancel” link on the thank you page. 

Please note that this may delay your verification. If you are still having issues after rescheduling, please do contact us back for further investigation. 

It was a pleasure assisting you in this regard, have a nice day ahead!


🍦 Critical Information: The seller is supposed to have today video call at 9:40 but I could not join and provided a call-back number +13123638927 in the country United States. 
🍦 PWF followed: 
Account Settings 
Account Access 
New Account Registration Issues 
🍦 TOOLS/SOP used: 
In-Person Video Verification FAQ: https://paragon-na.amazon.com/hz/codex/?id=GQ744FJW74EX3EGB&layer=Published/US&locale=en-US 
🍦 Transfer/PAA Reason: N/A 
🍦 Seller Dissatisfaction: Frustrated 
🍦 Andon Reason: Case Review 

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