[ PQR ] 

LE Name: CAparec2
BAN: 
Chat ID: 
Issue:

What: 
Why: 
Amount: 
Approved By: Benedick T.

What: Payment Support Fee
Why: CX self help options is not working 
Amount: $10
Approved By: Benedick T.


Medallia
https://t-mobile.medallia.com/sso/uncarrier/pages/895?roleId=250966&f.benchmark=-702&f.timeperiod=324&f.reporting-date=k_uncarrier_cs_interaction_date_combined

Assurant Tool
http://pscoreports.gsm1900.org/Reports/report/Business%20Operations%20Reporting/Sales%20Operations%20Services/Device%20Recovery%20Offer%20Status

CLAIM
https://mytmoclaim.com/ 

GCOI
https://tmobileusa.sharepoint.com/sites/GCOpsInsights/SitePages/Center-Summary.aspx  

PREPAID
https://launchpad.t-mobile.com/care/home

ROAMING
https://www.t-mobile.com/coverage/roaming

STATESIDE INTERNATIONAL RATES
https://www.t-mobile.com/coverage/international-calling

SPRINT BILLING
https://cst.corp.sprint.com/v4/#/customer

NOTEPAD 
https://offlinenotepad.com/