Number of SP's Intent: 1 Enumerate the Seller intent: 1 Actionable? Information: The seller is requesting a bin check for ASIN: B004FTP9XA as they their buyers receiving wrong items. Seller Emotion: N/A Seller provided identifiers or documents: Yes Skill: m@, FBA Contact Marketplace: US Paragon workflow (PWF): FBA Returns and Refunds Post Customer-Receipt Help page link: N/A SOP link: Bin Check FAQ https://paragon-na.amazon.com/hz/codex?id=GJ8RTMCB4QRA46F5&redirect=false Handle a Seller Request for a Bin Check Resulting from a FBA Order Issue https://paragon-na.amazon.com/hz/codex?id=GW4XJNHBKW5GSADW&redirect=false&layer=Published%2FUS&locale=en-US Tool link: N/A Order ID is under the FC ONT6. Ticket: 9723e87b-bd1e-4d2e-be3c-2fefcbe8192d Is there an applicable Baozipu? Yes/No: No If Yes, Baozipu title: N/A Research Done: Cut a ticket on the FC assigned. Set the case to PAA. Was I able to address the SP's Intent? No.