RESHIPMENT PROCESS: Email confirmation with 24hours Email confirmation with 24hours once the order is shipped (Tracking number) 3-7 business days Free and no charge REFUND PROCESS Email confirmation with 24hours Process refunds 3-5 business days Amount + Tax PLACE AN ORDER Email confirmation with 24hours Time frame of delivery 3-7 business days Offer to provide the order number PICK UP ORDER Email confirmation with 24hours 5 days' time frame to hold the item Offer to provide the order number