SIV FAILED

Hello from Amazon Selling Partner Support,

I understand that you have a question about the registration of your account in Amazon and what happened to the documents you've submitted to complete the process of verification.

Upon a careful review, we are unable to see the reason behind your failed account registration as it contains your confidential information. We deny sellers when we can’t verify the submitted documents or when they don’t meet our criteria.

Hence, we would highly suggest you restart the application process with a new account and email ID.
  
In order to ensure your documents are not rejected, make sure that they meet the following requirements:

• Be valid (not expired, revoked, inactive or closed).
• In order to ensure your documents are not rejected, make sure that they meet the following requirements
• Be high resolution and unobstructed (clear, readable, visible and in focus).
• Be complete and not cut off from any sides (not angled or cropped).
• Be a scanned image or photo of the original document taken from your mobile device’s camera.
• Display the full document (front and back, if applicable).
• Be less than 50 MB in size.
• Be in one of these formats: TIF, TIFF,PNG, JPG, PDF and JPEG. Do not include special characters in the file name (e.g. $, & or #).
• Be authentic and unaltered.
• Must not be password-protected.
• Be in one of these supported languages: Arabic, Simplified Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Tamil, Thai, Turkish and Vietnamese. If your documents are not in a supported language, you must submit a notarized translation in a supported language along with the original document.

Note: Selling Partner Support team are unable to submit and file a reconsideration of application on your behalf.

For more information about seller identity verification, go to our help page: 

Global seller identity verification
https://sellercentral.amazon.com/help/hub/reference/GQRP483PDN88Q3M9

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SIV IN-PROGRESS

Hello from Amazon Selling Partner Support,
 
I understand that you are concerned about the registration of your account in Amazon and you completed the process but the account has not been approved yet.
 
Upon detailed review of your account, your seller identity verification is currently under review and in progress.
 
A verification expert is checking your documents, and you'll just have to wait for now as soon as the review will be finished that could take about 2 to 3 business days.
 
Our expert will contact you directly via your registered email once the verification is complete, or if additional information is required for the review.
 
If you have not received any updates on your account within 2 to 3 business days, please contact us back.
 
For more information about seller identity verification, go to our help page: 

Global seller identity verification
https://sellercentral.amazon.com/help/hub/reference/GQRP483PDN88Q3M9

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CHANGES NOT ALLOWED


Hello from Amazon Selling Partner Support,

We understand that you wanted to make changes with the business address and the postal code you that you associated on your selling account. We acknowledge that it should be M3J3P6 and not M3M3P6.

At this time, you cannot make changes to your business location or business type once you've submitted this information on the Verification page. 

We highly recommend you to register a new account by using a different email address and phone number in order to restart the application process.

For more information about seller identity verification, go to our help page: 

Global seller identity verification
https://sellercentral.amazon.com/help/hub/reference/GQRP483PDN88Q3M9


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CHANGES ALLOWED

Hello from Amazon Selling Partner Support,

I understand that you wanted to change your birthdate on your registration for selling.

You're able to make changes to the information that you submitted, click "Previous" on the Verification page. You can then update the first name, last name, and date of birth fields. 

Note: Selling Partner Support is unable to make any changes on seller's account registration as it contains confidential information.

For more information about seller identity verification, go to our help page: 

Global seller identity verification
https://sellercentral.amazon.com/help/hub/reference/GQRP483PDN88Q3M9