DISPUTE ID:5440555
DND:  2022-11-02 VIA MOBILE

CH claimed Unauthorized debit transaction with the amount of $78.36 against with the merchant Horseshoe Black Hawk ho. Regulation E claim. Card replaced. No claim cancellation nor Merchant credit found. Card was in possession. Pin Memorized. Transaction type: Entry mode: 1 | Moto Blank

***Investigation***
With prior history from the disputed merchant. Card Present transaction happened approximately 7hrs and 18mins away from the CH's address. Cash in- Cash out captured within UT timeline. No suspicious Deny Codes captured that are associated with the disputed merchant and disputed card within UT timeline. No ATO hallmark nor PII changes found within UT timeline however No funding event.  High ending balance.  No freezing and Unfreezing activity captured within UT timeline. Conducted MCO however the representative refused to provide any info.