I understand that this has caused a lot of inconvenience. I completely understand your concern. Let me go ahead and sort this out for you. Please allow me 1–2 minutes to check it here.

I’m sorry to hear that. I completely understand your concern, let me go ahead and sort this for you. Please allow me 1–2 minutes to check it here.

I see, please allow me 2 minutes to handle this.

I see, thanks for contacting us back. Please allow me 2 minutes to handle this.

I truly appreciate your patience, it means a lot. Rest assured, I am actively working on it. I kindly ask for another one to two minutes.

I truly appreciate your patience, it means a lot. I'm still working on this and just need another one to two minutes

I truly appreciate your patience, it means a lot. I'm still working on this and just need another one to two minutes to wrap things up.