4823289

ERRATUMDispute ID: 4823289. DND:2022-08-05. Intake type: Phone. Reg E. Old account. CH is disputing 1 UT from Atm Withdrawal amounting to $400.00. No merchant credit. No claim cancellation. Card ending with 6442 is already replaced. INVESTIGATION As per Penny, card was lost since wallet was lost. PIN is stated as "MM had the PIN written down on his wallet". No deny code 51, 55 and 75 was observed with the disputed ATM transaction. Within the vicinity of the member's address on file. With previous transactions from the same ATM location( PNC BANK 5820 EDGEWATER DR). No suspicious declined codes within the disputed timeline. There is a funding event prior to the disputed transaction on 2022-08-03 20:09:57 amounting to $758.35. No fraud alert with the disputed card. PII change off address and phone number but no strong signs of ATO. There is enough evidence to deny the claim. Final resolution, no error found. Unable to file FR, no STAR access. Case closed.

Denial No deny code 51, 55 and 75 was observed with the disputed ATM transaction. Within the vicinity of the member's address on file. With previous transactions from the same ATM location( PNC BANK 5820 EDGEWATER DR). No suspicious declined codes within the disputed timeline. 2022-08-03 20:09:57 amounting to $758.35. No fraud alert with the disputed card. PII change off address and phone number but no strong signs of ATO. There is enough evidence to deny the claim. Final resolution, no error found.