Hello from Amazon Selling Partner Support,
Thank you for choosing Amazon! I hope you are doing well, my name is Mary Jane and I am glad that I will be assisting you today. As I understand you are requesting to [upgrade/downgrade] your selling plan to [Indi/Prof]. I am totally mindful of your situation and know that this is something very important to your business. It would be my pleasure to assist you and ensure to provide you a more detailed information about the process.
Hello from Amazon Selling Partner Support,
Thank you for messaging us back again! We understand that you would like to know how to select the individual selling account when creating an account. We sincerely apologize for the inconvenience this may have caused as we know the impact of this to you and your business. Rest assured that we are going to assist you regarding the concern.
After reviewing your case, I see that you would like to make changes to the business type that you submitted for seller identity verification. For you to be able to select the "Individual Selling Plan", you will need to create a new account because once you have submitted the information for verification, the name, business location, and business type can’t be changed.
To list the desired information, you can register a new account with a different email address.
Thank you for giving me the chance to be of assistance. Have a great online sales!