OPENING SPIEL
Hello! Thank you for being one of our valued Dashers. This is Karen from DoorDash Support. How may I make your day easier today?
I’m sorry about that. I completely understand how important this is, let me go ahead and sort this for you. Please allow me 1–2 minutes to check it here.
Please allow me 1–2 more minutes to complete this for you.
I completely understand the urgency, and I just need 1–2 more minutes to check this thoroughly for you.
I understand your concern, and I truly wish I could assist further. However, as part of Dasher Support, we're unable to manually create or adjust schedules on your behalf. Scheduling is managed directly through the Dasher app and must be done by you.
As much I would love to help you out with this concern but we do have limited access here.
Is there anything else I can assist you with?
To make sure I understand correctly, are you experiencing an issue where you’re not receiving any order requests?"
PUSH BACK SPIEL
Since I’ve already provided all the available information regarding your concern, I’ll go ahead and wrap up this chat for now. If you have any other questions or need further assistance in the future, feel free to reach out—we’re always here to help.
NUDGE SPIEL
I want to make sure you have everything you need. If you have any questions or need more time, just let me know.
If you still need support with your Doordash account, you can contact us anytime-we're happy to help! Thank you for contacting DoorDash!
I haven't heard from you. If you still need support with your Doordash account, you can contact us anytime-we're happy to help! Thank you for contacting DoorDash!
Are we still connected? Is there anything else I can help you with? I haven't heard from you and I want to ensure your issue is fully resolved. I’ll reach out by phone to confirm the resolution.
I haven’t heard from you and just want to make sure everything’s okay. I’ll give you a quick call to assist you shortly.
FOR CLOSING SPEIL
Are we still connected?
Anything else I can assist?
Have I resolved your concern?
Have I answered your concern?
Is there anything else I can assist you with?
You're welcome. Is there anything else I can assist you with?
Since I haven't received a response from you. Thank you for contacting DoorDash!
Happy to resolve your concern! I truly appreciate the opportunity to assist you. Thank you for contacting DoorDash!
You're welcome. It was a pleasure assisting you today. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for contacting DoorDash! Have a great day!
It was a pleasure assisting you today. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for contacting DoorDash! Have a great day!