4792822-CB WON

Dispute ID: 4792822. DND: 2022-08-01. Intake type: Mobile. Reg E. Old account. CH is disputing 1 UT from Web*Networksolutions amounting to $73.98. No merchant credit. No claim cancellation. Card ending with 0258 is already replaced. ***INVESTIGATION ***As per VCF, card is in possession. PIN is stated as "No where I know my pin". No previous transaction with the same merchant. Contacted the merchant but routed to voicemail. Merchant experiencing heavy volume of calls. Balance exhausted. With unfreezing(enable) of the card observed prior the authorization of the disputed transaction, indicating that the member is still in control of the card's activity. No funding event. No PII changes. No fraud alerts. Proceed to initiate chargeback. Filed FR #5205139382. Case ongoing.

****NOTATION AFTER THE CB WON Dispute ID: 4792822. DND: 2022-08-01. Intake type: Mobile. Reg E. Old account. CH is disputing 1 UT from Web*Networksolutions amounting to $73.98. No merchant credit. No claim cancellation. Received compelling evidence on 2022-08-08 CH's name and address matched on our record. Therefore, no error found. Sent ZD #52430289. Case closed.

card number 4232230178910258 chime 1 156120169560 Moto 2 Entry Mode 10 card absent with cb rights