Special Handling/BREAD/STORE REWARD POINTS - TRANSFER I understand that you would like to know more about your points .......
EGIFTCARD/GIFTCARD
For the error EC508, it means the system does not recognize the Gift Card number or PIN. Please confirm that you have entered the correct Gift Card number and PIN and try again. If it still won't work, please reach out our dedicated team for giftcard/egiftcard at (800) 270-8999.
BREAD I appreciate that you took the time in reaching out about Victoria's Secret/PINK credit card. For any credit card concern, please reach out to our Financial Team at 1-800-695-9478 Monday - Saturday 8AM-9PM EST for further assistance on this important matter as we love to have this sorted for you right away as much as you do. We sincerely thank you for being a loyal cardholder.
SPECIAL HANDLING QT (Transfer if fraud review)
In order to best assist you, we need to speak with the primary credit card holder for verification purposes and questions regarding your order. Please call 1-800-568-5555 U.S. or 1-614-333-8412 for International calls between 10AM to 8PM EST Monday-Friday, Saturday and Sunday 10AM to 6:30 PM EST. I kindly advise you to get in touch with our dedicated special handling team. They specialize in resolving issues such as this and will be able to provide you with further information, assist you in expediting the review process, and address any concerns or questions you may have.
IF CLOSED;
I apologize, it looks like another department needs additional Information to complete your order. They are currently closed, but you may call them first thing tomorrow. Please call 1-800-568-5555 U.S. or 1-614-333-8412 for international calls between 10AM to 8PM EST Monday-Friday, Saturday and Sunday 10AM to 6:30 PM EST.
LOYALTY
As much as we love to, for security reasons, we do not have access here on our end to check the details and status of the rewards/coupon codes as we have dedicated team that has the right tools to check those. You can reach our Customer Loyalty Specialist directly at 1.800.411.5116, Sunday through Saturday, 8a-midnight EST.
STORE RELATIONS
I am sorry I am not able to resolve your concern through chat. Our Store Relations department will be able to provide a resolution that best fits your needs. You can reach our Store Relations department directly at 1.855.866.5810, Sunday through Saturday, 8a-midnight EST. I can assure you that they will provide the best solution possible for you.