1. Inquiry -
2. Symptom Description -
3. Provide error code if present: no error code
4. Troubleshooting provided:
5. Outcome:
6. Resources used ( paste links used):
7. Remote Management or Visual Support Used?(2k ticket here : 2k ticket
RM- Y/N
VS-Y/N

8.) Additional comments or customer response :
Name :
Model Number:
Serial Number:
Place of Purchase:
Phone number :

9. NCP Parts Needed: NA
10. HRM Result: NA
11. Sprinklr Case: