Here at T-Mobile we want to make sure that you are safe. I can totally understands how difficult to be at midst of calamity. And we are here to help. Just to confrim, May I have your exact location right now?

We apprecaite you are able to share with me your current situation, we want to make sure that your safety is secured. May I know how many signals bars you are having right now?

Since we have tried the available basic troubleshooting here on our end. What we can do now I can personlally get you connected with our dedicated supports who's specialized with technicalities. Will that be alright with you?

If you don't mind, I would like to ask well if how's your current situation right now?