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• Critical Information: The seller would like XXXXX

• PWF followed: Account Settings Account Access Everything Else

• TOOLS/SOP used: UK Amazon site https://www.sellercentral.amazon.dev/help/hub/reference/GH78LW99F4XF3Z38

Fee category guidelines for your products https://www.sellercentral.amazon.dev/gc/fee-category-guidelines

• Transfer/PAA Reason: N/A

• Seller Dissatisfaction: Frustrated / 911 Urgent

• Andon Reason:

========================================== Hello from Amazon Selling Partner Support,

I hope that you are doing well, my name is Neb and I will be assisting you today. I understand you would like to XXXXXX. I'm sorry for the frustration and inconvenience this may have caused you and your business. If I were on your situation, I'll feel the same way too as you're doing all the things that should be done to maintain your business with us, don't worry I'm here to address your concern.

As per checking our resources, I have checked that these ASIN's belong to consumer electronics. Please be informed that Standalone devices that are not dependent on other devices for operation are base devices, and have to be mapped under the Consumer Electronics fee category.

We are unable to change the referral fee category of these ASIN's since they belong to the right category.

For more information, kindly visit the help pages below: UK Amazon site https://sellercentral.amazon.co.uk/help/hub/reference/GH78LW99F4XF3Z38

Fee category guidelines for your products https://sellercentral.amazon.co.uk/gc/fee-category-guidelines