We understand how inconvenient it is when an order is delayed. If you no longer want it, I can cancel it without charging you. Do you want to proceed with the cancellation? I already been canceled this order no worries you were not charged for it. Don't worry your order has been canceled and you were not charged for this. The money that you were supposed to use to pay for the order will not be taken out of your card. We’re sorry to hear that someone else picked up your order. I have gone ahead and cancelled your order for you. No worries you have not been charged for this order. We understand how inconvenient it when an order was got stolen or pick-up by someone else. If you no longer want it, I can cancel it without charging you. Do you want to proceed with the cancellation? We understand how inconvenient it is when the part of your order was out of stock. If you no longer want it, I can cancel it without charging you. Do you want to proceed with the cancellation? Just to recap, you've contacted us regarding your order not showing on the merchant system and as a resolution I have canceled your order no worries you were not charged for this canceled order.