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Hello Steve Morgan.

We do apologize for the inconvenience. Please disregard the email you've received that we have charged your card today since, as per checking here on my end, your policy has already been canceled. Nothing to worry about, you will be refunded. of  $384.56 through your card on file. It could take 30 days of processing time. We appreciate your patience. If you have any other questions or inquiries, please don't hesitate to reach back out to us here at Hippo.

Christian G. Hippo Support Team Phone: 800-585-0705 Email: support@hippo.com Customer Support Hours of Operation: 24/7

Hello Cassidy, 

We have already processed the cancellation of your policy, effective 11/29/2022. Thank you for choosing Hippo Insurance; we will email you the attached file containing the cancellation of your policy. 

Hello Valerie Wichman ,

Good day! Thanks for reaching out to us, I hope you’re doing great. In order for us to be able to help you, please feel free to ask about your concerns and we will be happy to assist you.  We'll look forward to your response.

If you have any other questions or inquiries, please don't hesitate to reach back out to us here at Hippo.