What Makes a Photo Valid?

If a photo is valid, it is okay to share and describe to the customer. To be Valid in resolving a delivery issue, a photo must meet ALL of the following criteria:

• The photo was posted on the delivery date before 8pm (6pm for business) and within any requested DTW.
• The gift item is clearly visible (e.g., flowers, gift basket).
• The delivery address and the item both match the order details.
• An address or house number is visible and legible

What Makes a Photo Invalid, But Useful? If a photo has any of the issues below, it can be described to the customer, but you will still fault the Florist or Delivery Service Provider if the customer still says it was not delivered. The photo was sent outside of the delivery window (sent after delivery cutoff). The photo shows a bouquet delivered, but the house number is not visible. The photo shows an office building and bouquet, but the business name is not visible

its okay we're not provide pod for customer to delivered wrong or quality issues