ASDASDRQW

9 1003739404 RESOLVING HOLDS/ NO FURTHER ACTIONS NEEDED

9 1003592604 RESOLVING HOLDS/ NO FURTHER ACTIONS NEEDED

9 1004207291 RESOLVING HOLDS/ GRAYED-OUT HOLDS /Offline Tax Hold - ORDER/ REASON TEXT: Exception calling vertex API.

9 1004990986 RESOLVING HOLDS/ NO SHIPPING AVAILABLE/ RTVM /CHECKED RECIPIENT ADDRESS, PROB ZIP CODE MISINPUT

10 1004011360 RESOLVING HOLDS/ NO FURTHER ACTIONS NEEDED

10 1004343386 HOLD RESOLVED /CALLED/ CUSTOMER AGREED FOR CHANGE/ TOO LATE/ CHANGED DATE TO 01/02 AS PER TL AARON/ EMAILED APOLOGY

11 1002336138 SKIP RESOLVING HODLS/ WAITING FOR STATUS CHANGE BEFORE MOD /PREV REASON NOTE:Cx wants to change the shippig address to Jean Williams and the corect add 2650 Preddy Drive, Indianapolis, IN 46227

1003878101 SKIP RESOLVING HOLDS/ NO FURTHER ACTIONS NEEDED

3011144742 Dried Fruit Holiday Tree (1019.31922X) 846: customer request to change the address on michael mitchell to zephyr international 5015 conway south Carolina 3rd/ EMAIL WAS RECENT/ AFTER 12/22, ASK TL FOR NEXT STEP/ RECIPIENT NEEDS CHANGE ADDRESS/ MICHAEL MITCHELL STILL HAS WRONG ADD

1004858890 PREV AGENT MADE RECENT CONTACT/ EMAILED TO REQUEST NEW PAYMENT METHOD

12 1003852616 RESOLVING HOLDS/ NO FURTHER ACTIONS NEEDED

12 1004999216 RESOLVING HOLDS/ PREV WAS WINE COMPLIANCE/ NO FURTHER ACTIONS NEEDED

1004979831 RESOLVED HOLD/ CALLED CUSTOMER/ ASKED TO CANCEL

1004352080 RESOLVING HOLDS/ NO FURTHER ACTIONS NEEDED

1004286674 RESOLVING HOLDS/ NO FURTHER ACTIONS NEEDED

1003791984 No further action needed, agent already created refund

1003692331 RESOLVING HOLDS/ GRATIS COMPLETED

3031209531 UNABLE TO RESOLVE HOLD/ ALREADY SHIPPED/ 837:MissingFieldsCustomerDOB, WINE COMPLIANCE

7211164530 UNABLE TO RESOLVE HOLD/ GRAYED-OUT OFFLINE TAX HOLD

1004884070 SKIPPED/ PREV AGENTS RTVM AND EMAILED AN HOUR AGO

2 4611186426 OFFLINE TAX HOLD/ GRAYED-OUT/ UNABLE TO RESOLVE

2 1003825818 RESOLVING HOLDS/ NO FURTHER ACTIONS NEEDED

2 1003826644 RESOLVING HOLDS/ NO FURTHER ACTIONS NEEDED

1004167177 GRAYED-OUT HOLDS/ CANCELLED ITEMS

1004353344 GRAYED-OUT HOLD/ OFFLINE TAX HOLD/ SKIPPING

1004221092 RESOLVING HOLDS/ NO FURTHER ACTIONS NEEDED

1003731753 RESOLVING HOLDS/ NO FURTHER ACTIONS NEEDED

8411162381 NO FURTHER ACTIONS NEEDED/ LAST ORDER NOTE: Customer called to check the status of the order going to recipient name "Chris Wolse" Educate customer there is no recipient name Chris on system.

MANGO SALSA BLACK BEAN

TEXAS PEACH