5862954

ERRATUM*Dispute ID: 5862954. CH disputing 3 Debit Unauthorized Transaction from Hopper Inc amounting to $142.23. Reg E. No merchant credit found relating to the disputes. No claim cancellation. As per Penny card stolen. PIN stated as "keep it with her phone". Disputed card ending 5727 is closed. Case Decision: DENY VROL Case #: Overall Investigation: With funding event via Incomm API Load amounting to $48.00 observed on 2022-11-04 16:08:31 before the authorization of the disputed transaction from Hopper Inc, 514-2760760, MAUS on 2022-11-04 16:09:29. Prior to this funding the account balance is exhausted. With funding event via Incomm API Load amounting to $54.00 observed on 2022-10-30 16:44:51 before the authorization of the disputed transaction from Hopper Inc, 514-2760760, MAUS on 2022-10-30 18:36:40. Continuous funding was captured within the UT timeline. Balance almost exhausted after the authorization of the last disputed transaction. Galileo deny code 51,57,55,05 was captured within the UT timeline on the disputed card. RTA response code 85,51,57,10,05,55 was captured within the UT timeline on the disputed card. Penny response code 51,57,10,05, 55 was captured within the UT timeline on the disputed card. Disputed merchant is abnormal to the CH. No prior history. No fraud alerts. RTA: AVS RESULTZ VISA: AVS Result: Z ZIP matches, address does not PII change of phone was captured within the UT timeline. There is enough evidence to deny the claim. Final resolution, no error found. Final letter ZD Ticket Number 59782663. CASE CLOSED 🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀 UT TIMELINE: 2022-10-28 to 2022-11-07 TRXN TYPE: Moto 7 Entry Mode 10 FR 5