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thank you for calling 1800flowers.com this is rizza how can i assist you today? non arrival

im so sorry to hear that your sisters hasnt recieved her gift.But since you have me on the line ill be more than happy to assist you. Can i have the order number pls

just to confirm the order number is.....is that correct ok.let me pull up the order for you rhank you for your patience. to verify if i have the right one could you provide for me the recipientsnae and the delivery date thank you for verifying that for me.s allow me for a moment to check on this thank you for your patience.can you confirm the address is..... thank you for confirming.while i review some additional informatin.can i put you on hold for a minute or 2 thank you pls stay on the line rhank you for patiently waiting

i understand the disappointment that your sister didnt receive her gift.ibe happy to arrange a rediliver and in addition id send you a 15$ pass which you will receve on your email ok to confirm the email adreess is...

alright ive process the savings pass and now i will process the redelivery for your sister

ill check the availbility on that date

ok.let me confirm the details for you..the redelivery is scheduled on ... and the 15$ saving pass will be emailed to you within a week is there anything i can assist you with

thank you for doing business with 1800flowers.com have a good day