ASSESSMENT

Lift Tickets Correct 1/1 Points 4.If today was January 12, and a guest would like to purchase a lift ticket for the 25th of January, what pricing structure should this lift ticket have? a. Advanced b. Mid Advanced c. Inside Advanced d. Window Rate Correct 1/1 Points 5.Below are the ways the guests can purchase a Professional Courtesy lift ticket except: a. In-person in the resort b. Inntopia c. CSS Online Correct 1/1 Points 6.Which of the branches below is not eligible for a military lift ticket? a. Army b. Navy c. Department of Defense d. Department of Homeland Security Correct 1/1 Points 7.A guest’s lift ticket will have an Inside Advanced pricing structure if __________. a. If they purchase 7 or more days in advance. b. If they purchase 1-6 days in advance. c. If they purchase the same day. d. If it is a benefit ticket. Correct 1/1 Points 8.How many days does a guest have to purchase in advance to have the lift ticket mailed out to them? a. 9 or more days in advance b. 7 or more days in advance. c. 14 or more days in advance. d. We do not mail out lift tickets regardless of how early a guest buys them. Correct 1/1 Points 9.What are the 2 Lift ticket promotions that we available? a. Buddy and SWAF tickets b. Professional Courtesy and Military Lift tickets c. Half-Day and Night Skiing Lift Tickets Correct 1/1 Points 10.What resorts have Lift Ticket Tier - Reciprocity in Colorado? Select all that apply. Vail Beaver Creek NorthStar Heavenly Breckenridge Keystone Kirkwood Correct 1/1 Points 11.How many percent is the Lift Ticket Tax for Breckenridge Lift Tickets? a. 4% b. 4.5% c. 5% d. 5.4% Incorrect 0/1 Points 12.Are Lift Tickets refundable? a. Yes b. No c. Yes, provided that they are able to provide valid reasons with documents to support them. Correct 1/1 Points 13.Until when can a guest request for a Lift Ticket Refund? a. No later than 5 PM on the start date of the lift ticket. b. No later than 5 PM on the expiration date of the lift ticket. c. No later than 5PM on last day of winter season Season Passes Correct 1/1 Points 14.What is our top tier Season Pass? Epic Local Pass Epic Pass Epic Regional Pass Epic Day Passes Correct 1/1 Points 15.What benefits come along with Season Passes? Select all that apply. Epic Coverage Buddy Tickets SWAF tickets Epic Mountain Rewards Correct 1/1 Points 16.What are our partner resorts? Select all that apply. Snowbasin Sun Valley Telluride Hakuba Valley, Japan Rusutsu, Japan Les 3 Vallées Skirama Dolomiti Ski Arlberg 4 Vallees Canadian Rockies Correct 1/1 Points 17.All guests with Season Passes will receive 10 Buddy tickets and 6 SWAF tickets. Yes. No, only those who purchased it on or before May 31. No, guests will only receive 8 Buddy Tickets and 6 SWAF tickets. No, only guests with Epic pass. Correct 1/1 Points 18.Are Season Passes transferrable? Yes No Correct 1/1 Points 19.Are Season Passes refundable? Yes. Yes, as long as they can provide a valid reason and proof of document. No. No, not unless they have a qualifying personal event outlined in Epic Coverage Correct 1/1 Points 20.Which of the following is not one of our Season Passes? Adaptive Pass Professional Courtesy Pass Military Pass Australia Pass Correct 1/1 Points 21.What number should the guest contact if they want to initiate a refund request for their Season Pass? 1-877-895-1297 1-970-754-0005 1-877-859-1297 1-970-574-0005 Correct 1/1 Points 22.Military Passes have access to Partner Resorts. True False Correct 1/1 Points 23.A guest can use their Epic Local Pass in Park City on Feb. 19, 2022. True False