ACKNOWLEDGEMENT

Thank you for bringing that into my attention, I do apologize for the inconvenience this has caused you. This is not the kind of experience we want you to have. Nothing to worry, since you already have me on the line, rest assured that I'll investigate this and will definitely make sure that all options are exhausted to resolve this issue, I will just need to pull up the account first. Okay?

I do appreciate you bringing this to our attention. I deeply apologize for the inconvenience this has caused you. Rest assured, I'll investigate this and check my resources and I will definitely make sure that all options are exhausted to resolve this issue, I will just need to verify the account first.

Thanks for bringing that into my attention, I do apologize for the inconvenience this has caused you. This is not the kind of experience we want you to have. Now that I am aware I will immediately address this for you, I will just need to pull up the account first.

I understand that you're having problem using your internet service today and I apologize that your work is affected at the moment, but I'll check what's going on here to fix the issue.

I do understand your point there. I am also a consumer, and it is very inconvenient that you have experienced this kind of situation. Everything is already documented in your account. I do appreciate all the things that you have done for me and also for the time.