ACCOUNT WIDGETS *status activity - changes in drivers account (status, address, phone number, email address) *compliance - documents that the driver should/need upload on the account *recent contacts - where we can see the previous records of the drivers when they contact to agents *account tags - used for us to add a specific feature on the account or remove/ restrict, account tags can be agent generated or system generated *notes - being used if we change or take an action on the drivers account, its just like a footprint, can be agent generated or system generated *driver loyalty - where in we can see the changes on drivers loyalty *driver reports - if there was report coming from rider, or compliment from the rider *vehicles - we can see the driver registered vehicle *drivers - drivers info and status of account *driver cancellation and confirmation rate - the rate if they cancel a ride or accept it / acceptance and cancellation rate of the driver *partner history - drivers info *driver onboarding status - we can see all the document required to drive the vehicle on their city *earner online blocker - just like a tag that is keeping the driver to not be able to go online, there is a possibility the driver didn't get a trip or go online, only system generated *net rates - where we can see the breakdown on how they will be paid *eligibility - where we can see if the driver is eligible to support a specific product *background check - we can see the drivers report on their background *related accounts - where we can check if the drivers created an account before, or duplicate account, or have a same phone number *documents - we can see the driver's upload documents *safety incident - for safety dep only *gig status - we can see if the account is active and if documents are all complete TRIPS WIDGET *trip history - where we can see the history of driver trips or deliveries (MPP - shop and pay) *driver chronicle - being used in order for us to see the timeline of the drivers active line (if the driver is online, on trips, or offline) *trip chronicle - being used for you to check the duration of the trip *live trip - where we able to see the live trip of the driver PAYMENT WIDGET *taxes - you can give general information about their taxes *earnings guarantee - where we can see the driver's guaranteed earnings *healthcare stipend CA- for only california drivers, they receive money (ayuda) *instantpay - (gcash) *chargebacks - if there was a deduction on their account *promotions/incentives - offered promotion on drivers safety *earner statement browser - earner statement *invitations - referral *fare adjustments and appeasements - if we adjust a fare or process a refund *payments tools driver - where we can see driver's banking information *uber pro card - is an offer card powered by branch, its just like a free card for drivers *incentives enrollment - for promotion RISK WIDGET *account timeline - what happen on their account, or changes on their account *devices - the devices that was added on drivers account, or checking history on what devices that the driver being used *risk action on the account - if ever the system detected that there was a sketchy activity on the drivers account (it might be a result of fraud) *whitelist eligibility - realtime ID check *account flags - if we flag suspicious activity *2 step verification - OTP *CTG (contact type group)