Hindi Binalikan called in looking for a job. As the applicant just submitted her application with RMFG El Paso 30039, and there are no notes in the account yet, the coordinator prescreened the applicant. Hindi answered "YES" to the question, "Are you closer to the East or West side of town?" Hindi answered East and the coordinator proceeded asking the next question, "Do you have 3 months of forklift experience in the last year?" where AA answered "YES." What should be the next step? 
(1 Point)


Log brand level 3 and move to scheduling.


Pina Ikot is assisting an applicant with his application. While conducting a prescreening, Pina Ikot noticed that there is something lacking in the prescreening instructions. She sought for assistance from a trainer and a coach and both instructed her to submit a report in C2P. How should Pina Ikot do this? 
(1 Point)

In the prescreening page, look for the warning icon, click Report an Issue, Enter Description, and then confirm.


Rey Well called in to inform us that he can't attend his scheduled interview as she broke up with her fiance. When you check the notes and activities section, the applicant was able to cancel the appointment. Moreover, applicant do not wish to reschedule his appointment. What should be the category or action subtype you should use for the notation?  
(1 Point)


Availability


In the event that an applicant has a Third Party application only, how should you assist them?


Instruct the applicant to submit another application through any of the brand websites. 


When can we consider merging  franchise applications?


Franchise applications can only be merged with applications within the same franchise.


Pina Iyak is frustrated since she is new and it is her first time to encounter a call where merge is needed. She checked the applicant's accounts and both are Franchise. Which of these branches are mergeable? Select two answers.
(2 Points)



None of the above.

FL, Jacksonville Northside 67341


Hindi Pinili has three applications and should be merged. The following are the employment status for the accounts. Which one should be set as the primary application?
(1 Point)


CRT DNU - Rejected or Archived



What are the two recommended ways on how to check if an application is Franchise or Commercial.
(2 Points)


Check the Created By at the lower left corner of CRM once an account has been pulled up.


Click Branch under General Section.




What should be the category or action subtype you should use for your notation if you updated the availability of the applicant since he is looking for a job? 
(1 Point)


Job Listing / Position Questions


If the days, shifts, desired position, and desired pay rate automatically populates when you are about to update the availability of the applicant, what should you do?
(1 Point)


Just simply confirm the days, shifts, desired position, and desired pay rate unless applicant requests to change them.




We should update the Skills and Employment History if it is highlighted in a specific branch page as a special instruction.
(1 Point)


TRUE. We should follow the special instruction.


The category of the notation is inquiring about availability.
(1 Point)


TRUE. Since it is about the applicant's availability.



We can't merge any remedy accounts with other applications.
(1 Point)


TRUE. Remedy is part of the list of the brands we can't merge.