4670702

INITIAL INVESTIGATION DISPUTE ID: DND: Intake type: REG E: OLD/NEW: Disputed Transaction: 5 Settled Date: Auth.Date: Amount:

Last 4 disputed card: Merchant Credit: Claim cancellation: Card replaced: PC Due/Issued : Card Status: Pin Status: Transaction type:

denial No deny codes observed within UT timeline The disputed transaction is approximately 21mins. from the CH address. No fraud alerts No PII changes

write off No funding event prior to the disputed transaction No cash in cash out observed within UT timeline No prior history with the disputed merchant No valid undisputed transaction within UT timeline High ending balance is observed after authorization No freezing and unfreezing

Dispute ID: 4669335. Dispute Notification Date: 2022-07-14. CH is disputing 1 UT from 51 SAINT JOSEPH ST, MOBILE, AL US ATM withdrawal amounting to $203.75. Old Account. Reg E. No merchant credit. No claim cancellation. As per Penny card is not in possession. PIN secured. No funding event prior to the disputed transaction. No cash in cash out observed within UT timeline. No prior history with the disputed merchant. No valid undisputed transaction within UT timeline. High ending balance is observed after authorization. No freezing and unfreezing. Filed VROL #2247868794. Sent final letter with ZD #51014223. Case Closed