IDV

I completely understand how important it is for you to get back on the road, and I’m here to help you through the next steps. Regarding your Identity Verification (IDV), you have the opportunity to file an appeal and wait for a final decision from our specialized team.

To start this process, please submit your appeal through this secure form: Identity Verification Appeal Form. https://doordash.workflowcloud.com/forms/b9499405-063a-425b-9d98-5b64d40950bd

I want to be transparent about the timeline so you know what to expect—appeals can take up to 10 business days to be reviewed, excluding weekends and holidays. Once a decision is made, you will receive an email with all the details. We appreciate your patience while our team carefully reviews your case.