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5646299

Dispute ID:5646299. CH disputing 1 Debit Unauthorized Transaction from Ea *Origin.com for $31.82. Reg E. No merchant credit related to the disputes. No claim cancellation. As per Penny card stolen. PIN memorized. Disputed card ending 5944 is closed. Case Decision: . VROL Case Number: Overall Investigation: Cash in cash out was captured within the UT timeline. Disputed merchant recurring flag shows as YES which means cardholder got the subscription with merchant and it is cardholder's responsibility to cancel it. Entry mode 10 shows Merchant has initiated the transaction with credentials stored on file. No PII changes captured within UT timeline. No signs of ATO. No fraud alerts. However, No funding event prior to the authorization of the disputed transaction. High ending balance after the authorization of the disputed transaction. No prior history with the disputed merchant. Disputed merchant is abnormal to the CH. RTA: AVS RESULTZ VISA: AVS Result: Z ZIP matches, address does not RTA response code 85 was captured with the disputed merchant. RTA, Penny response code 10 was captured within the UT timeline not related with the disputed merchant however they are on the disputed card ending 5944. No freezing, unfreezing observed. No enough evidence to deny the claim. Proceed to chargeback. VROL CASE NUMBER 2288382466. ERROR FOUND.

🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀 UT TIMELINE: 2022-10-29 TO 2022-11-03 TRXN TYPE: Moto 2 Entry Mode 10

Dispute ID 5646299. DND 2022-11-30. CH claimed 1 Debit Unauthorized Transaction from Ea *Origin.com for $31.82. Reg E. No claim cancellation. No merchant credit. CB Won, Acquirer Accepted Liability with VROL 2288382466. Therefore, Error Found. CASE CLOSED.